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Email and notification issue

Choleni
MVP
MVP

Somehow forum notifications aren't working properly anymore since yesterday.
Not by email and not the notifications here in the forum either.

I happened to see that a user replied to a post I made but I don't have that in my mail or notifications.

It's not that I don't get any mail from the forum...but not all the ones I should, I think, I missed a lot☹️
Is that only me?

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

For me it's working properly again.....hope for all others too.

Sending hugs to the engineering team😀

Thanks!

View solution in original post

9 REPLIES 9

oculusness
Heroic Explorer

Hi @Choleni ,  I had both email and notifications this afternoon. So I'm not sure what's going on. 

Have you tried contacting @metaquestsupport? 😉

Four Rift CV1s, Quest 2, Quest 3.

not yet....I thought i first ask in forum.

And I am one of these persons who always thinking.... it came itself, so maybe it will also fix itself.😅

Thanks for the PM test @oculusness ....so nice of you👍

The_1st_Dark_Lord_Morgoth
Meta Quest Support
Meta Quest Support

Hey @Choleni! I've noticed the same thing about the emails and notifications. I can reach out to the other admins to see if this can be looked into.

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

I'm so sorry.....I didn't see your reply.....thanks for that.

It's hard to react to someones answer if you didn't even know about that😂

I hope will be resolved soon.....it's so annoying.

 

No worries, @Choleni😂 I actually heard back about this, and it looks like this seems to be intermittent, so it's likely not a settings issue. I'll follow up when I hear more!

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

Hey hey! Following up on this on behalf of @The_1st_Dark_Lord_Morgoth. I got a bit of an update to share. The issue with the notification services is being looked into further by the engineering team!

It's kind of a "no update" update, but I wanted to be as transparent as I can since I know how much we all depend on those notifications!

Make sure you smash that Kudos button!

Thanks for the "update" @BlueberrieSmoothie .

Big surprise....I had this post in my mails and in notifications. 😂
It's just not reliable anymore.....I never know what's coming through and how many posts are lost.

I hate it and really hope this goes back to normal soon.

Choleni
MVP
MVP

For me it's working properly again.....hope for all others too.

Sending hugs to the engineering team😀

Thanks!

Hey, @Choleni! I'm glad that @BlueberrieSmoothie was able to help keep you updated, and I'm even happier to hear that you've been getting email notifications again! It looks like we've also been getting notifications , so it looks like the issue is solved. I'll be sure to pass on your thanks to the teams! 

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
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