I am on Windows 10, I have an Oculus RiftS and the Oculus PC application.
I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title:
"You're using a version of this app that's no longer supported. Download the latest version to continue."
There's no download link and I don't know how to continue. I cannot use my Oculus Rift S at the moment.
Solved! Go to Solution.
Went to the Meta website (all the "get help" links are broken links - wonderful work), downloaded the latest version of the Oculus App (the installer is version 18.104.22.168) and it detected that the Oculus App was already installed. I pressed "repair" and it continued to install the app.
The result was the same: cannot login because the app is not supported.
Please help. The customer experience is extremely poor at the moment. Is this what Meta is?
I have the same issue. I went to the Meta website, into the Horizon part (don't even know what the hell that is) and I downloaded the Oculus installer app there (verison 22.214.171.124). Re-installed the Oculus app but with the same result.
The upgrade path that Meta has been working on for months is apparently untested and broken.
I wish I had waited.
i cant sign in or use oculus app on desktop pc
the error i get is:
your using a version of this app that's no longer supported download the latest version to continue
i already have the latest version, i reinstalled via a repair but still this error. i just recently merged with meta or horizon and facebook, this problem didn't occur till i merged
what do i do to get back to using the app?