08-24-2022 05:24 AM - last edited on 08-24-2022 01:29 PM by iMight404
Hello,
I am on Windows 10, I have an Oculus RiftS and the Oculus PC application.
I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title:
"You're using a version of this app that's no longer supported. Download the latest version to continue."
There's no download link and I don't know how to continue. I cannot use my Oculus Rift S at the moment.
Solved! Go to Solution.
08-24-2022 05:19 AM
What's blowing my mind is that I just checked my laptop (I haven't played VR/opened up the Oculus app on it in like 3 months), and there it works fine? The login screen also looks different, and it lets me through. How is this even possible lmao
08-24-2022 05:25 AM
My oculus app won't connect to my headset because of this new stuff meta is doing I can't fix help
08-24-2022 05:26 AM
I have the exact same issue. Just updated to a Meta account and I cannot log in to my Oculus app, giving met the exact same message.
08-24-2022 05:44 AM
Went to the Meta website (all the "get help" links are broken links - wonderful work), downloaded the latest version of the Oculus App (the installer is version 1.74.0.0) and it detected that the Oculus App was already installed. I pressed "repair" and it continued to install the app.
The result was the same: cannot login because the app is not supported.
Please help. The customer experience is extremely poor at the moment. Is this what Meta is?
08-24-2022 05:47 AM
I have the same issue. I went to the Meta website, into the Horizon part (don't even know what the hell that is) and I downloaded the Oculus installer app there (verison 1.74.0.0). Re-installed the Oculus app but with the same result.
The upgrade path that Meta has been working on for months is apparently untested and broken.
I wish I had waited.
08-24-2022 05:55 AM
Exact same issue here. I'm currently waiting for the fix.
08-24-2022 05:59 AM
i cant sign in or use oculus app on desktop pc
the error i get is:
your using a version of this app that's no longer supported download the latest version to continue
i already have the latest version, i reinstalled via a repair but still this error. i just recently merged with meta or horizon and facebook, this problem didn't occur till i merged
what do i do to get back to using the app?
08-24-2022 05:59 AM
Hi, earlier today I got this error message.
I downloaded new app, installed, but still can't log in, either using FB or Oculus account. Saw few other people getting this error, but still no fix for it.
Anyone?
08-24-2022 06:12 AM
Me to, and many other on reddit.
Congrats to devs 😕
Seem they didn't rolled an update yet. Wonder how we will update the app, if we can't open it
08-24-2022 06:35 AM - edited 08-24-2022 06:35 AM
Got the same problem here would've expected them to implement a fail safe or something