Enable Camera Roll Access / Accessing Iphone Photos & media on a paired Meta Quest 2 Headset

[Kashmeresmth]

Hello:

This is driving me insane.  I have an Iphone X with the latest version of Ios.  I am relatively new to the meta quest 2 headset.  

I have read on multiple support threads / help articles that there should be a setting in my Oculus App (named Meta Quest 2 app now).  I work in technology but can not find this setting.  At this point I am guessing this setting may not be available due to Apple privacy or something .. I looked in the Settings are and device settings too all within the meta quest 2 app on my iPhone.

I am looking for the easiest way to view some of my photos and videos on my Meta Quest 2 Headset.  I can't imagine this should be so difficult.

Thanks for any response.

[Filmthefrost]

I’m on the same network and still cannot access my photos. There is nothing in recent photos 

[Filmthefrost]

But shows in the meta horizons app that I have some

[MetaQuestSupport]

Hello @Filmthefrost,

We see you are having issues accessing iPhone Photos & media on your paired Meta Quest headset, and we would like to lend a hand!

Since no photos are popping up on the app, could you please try the following:

1. Delete the mobile app and erase any of the app data.
2. Restart your phone.
3. Reinstall the app.
4. Allow permissions to use your photos.

Please let us know how this goes for you, as we would like to get this sorted for you as soon as we can! 

We look forward to hearing back from you!

[MetaQuestSupport]

Hello @Filmthefrost!

We are just checking if everything is alright. We haven't heard from you since then. We assume your issue is resolved. If not, please send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[Tommz]

Hi Have you manage to sort this out as I have just got my quest 3 after owning quest 1 and  2 and have always been able to transfer my photos over with no problem but now I can’t it just will not show iPhone photos link anymore. I’m guessing it’s when they have updated the Mobil app to meta Horizon this problem has started. Come on meta sort this out it’s just got to be quite easy to do. 

[BlueGuy21VR]

How do I add photos from my phone onto the Horizon App? I already chose “restricted access”, and can’t upload any other images.