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Encountered error sending email

rbrbrbrbrbrb
Honored Guest

'Encountered an error sending the email.'

 

I tried to port my Oculus account over to Meta but I keep seeing this error when trying to create a Meta account. I saw another post that says my email needs to be registered to some Meta account so I added it to my Facebook. But I'm still seeing the error. Also, the code sent to move my Oculus purchases doesn't work when using Redeem Code in my new account which was made using a different email.

How can I create an account with my Oculus linked email and how can I recover all my Oculus purchases?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We received your PM- we'll be more than happy to look into this with you! Someone will be with you shortly, so please keep an eye out!

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