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Error when Live Streaming to YouTube

TopGamesTV
Honored Guest

When I go to Go Live, and click youtube, and then cast it, for some reason, it says "something went wrong". This has happened all of the time and I am doing nothing wrong in the process. I have even tried starting a new stream, but it hasn't worked either. Is there a way to fix this?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @TopGamesTV. We know you've tried various steps to try and tackle the issue with casting YouTube and we defintley want to help you. We suggest the following steps in order to resolve the issue. 

 

  • Cast with another phone
  • Ensure all 3 devices are on the exact same network. (ex. If the router has a 5GHZ and 2GHZ channel, all the devices must be on the same channel)
  • Lower the graphics settings in the app, if possible.
  • Try to limit any interference between your Casting device, your router and the Quest Headset.
  • If your router supports it, try connecting to the internet via 5Ghz connection, rather than 2.4Ghz.

 

We also would like to recommend the hyperlink here for additional steps that can help you resolve the issue. Let us know if these options work for you or not so that we can offer you alternate options for fixing this issue. We hope to hear from you soon. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @TopGamesTV! We just wanted to follow up with you on the issues you were having regarding trouble with Live Streaming. Did you still need assistance with this matter? Talk to you soon! Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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