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Error with birthday of a supervised account

Killer.Gma
Honored Guest

I supervise my grandson’s account and just noticed he accidentally put Jan rather than June in his birthday - he will be 13 next month but will remain as if he is only 12. I have tried to fix this but have yet to find a solution. Does anyone know how to fix this error. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello there!

 

We understand that there are issues regarding your grandson's birthday, and we would be happy to see what we can do. Since we will need some personal information, we would like to continue this conversation via private message.

 

Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you! 

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