Error with payment methods on Meta Quest shop

[fantiludo]

I have tried several payment methods but with all of them I get error with that method. I don’t know how to fix this problem.

[MetaQuestSupport]

 Hey there, @fantiludo! 

We understand that you're trying to add a payment method to your account. We highly appreciate you contacting us to be able to assist you regarding your issue. We can offer a few troubleshooting steps you can attempt:

1. Try to add a payment method to the account from the Meta Horizon mobile app
   1. If not successful via the App, try by logging into the Meta account website and navigating to Other Settings > Payment Methods.
   2. If not successful, try using a different browser.
       
2. Try adding the payment method from another device completely (another computer, phone, or tablet.)
    
3. Try adding the payment method from within virtual reality by using the headset.
    
4. Try adding the payment method while connected to a different network (another Wi-Fi network or a cellular data connection on a phone, if available).
   • Some non-residential networks may cause this issue. (for example, business, public, government, military, etc.)
   • Certain network security settings may cause this issue, even on residential networks for example, antivirus, firewall, proxy, router-specific settings).

Please let us know if this helped. Thank you!

[MetaQuestSupport]

Hey again, @fantiludo!

We're just checking up on you to see if you still require any assistance from us. We are always more than happy to help our users with any questions, concerns, or issues. Always feel free to hit us up when an issue arises again.

Have a great one. Thank you!