This issue happens in Meta Browser and YoutubeVR. Have a Quest 2, i am in Immersive mode and want to exit Immersive. I hit Oculus button on right controller. Option to Resume or Exit. Hit Exit and screen returns to Passthru mode. No control panel showing. None of the control buttons then do anything but beep. No change to screen. The only way out is to Power off or Restart.
This started happening a few weeks ago. I am up-to-date on all app versions and Meta OS. ( maybe that is problem 🙂 )
I submitted an issue, with error report etc, from the device but received NO feedback from Meta. Do they listen/care?
I think the problem is related to how the device 'remembers' the current boundary. I use the device mostly in a stationary position, therefore i select the Stationary boundary. In between sessions, I hit power button to pause/sleep the device. ( i do not pwr off and restart each time). In the past, that never caused a problem.
My current workaround is to: before entering or resuming the browser or youtube vr, first go to setup and force the boundary to Stationary. Only then, do i not have the 'exit immersive, hang' problem. Since Meta cares more about Closing open tickets, that looking at problems, I will go ahead an accept as a solution.
Hey hey! Thank you for reaching out to us and bringing this to our attention. We aim for all our users to be able to navigate through their devices as smoothly as possible, and submitting a bug report was the right thing to do! You mentioned that everything is up-to-date. Can you please tell us what version you have on your headset? Let us know, and we can't wait to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I think the problem is related to how the device 'remembers' the current boundary. I use the device mostly in a stationary position, therefore i select the Stationary boundary. In between sessions, I hit power button to pause/sleep the device. ( i do not pwr off and restart each time). In the past, that never caused a problem.
My current workaround is to: before entering or resuming the browser or youtube vr, first go to setup and force the boundary to Stationary. Only then, do i not have the 'exit immersive, hang' problem. Since Meta cares more about Closing open tickets, that looking at problems, I will go ahead an accept as a solution.
Hey there, @bread13579. Thank you for coming back and letting us know that you fixed the issue you were dealing with. We love it when our community comes together and shares things that have helped them. It helps us all grow closer together. If there is anything else we can help you with, please feel free to let us know. We hope you are enjoying your digital experience, and have a fantastic rest of your day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
