cancel
Showing results for 
Search instead for 
Did you mean: 

External Mic mutes sound from headset?

CosmosTheMouse
Explorer

So. I have an external USB C mic that i'm using. But whenever I plug it in, it mutes all sound coming from the actual quest 3 headset. I did a bit of recording without sound, and the mic seems to work OK.

Upon restarting with the mic plugged in, I hear a split second of the startup sound, and then it goes silent till the mic is pulled. Anything i'm missing here?

1 ACCEPTED SOLUTION

Accepted Solutions

Well, after much digging I found deep in the instructions of my mic that "connecting will mute all other sound" which makes absolutely no sense. I plan on getting a different USB C headset. Is there a compatibility list anywhere? Or would most USB C plug in and play headsets work.

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey @CosmosTheMouse. It looks like you're having issues with using your microphone. We're happy to lend you a hand in resolving the issue. Please see the suggestions we have in regard to your issue below:

 

  1. Try resetting the headset. Directions here.
  2. Try checking that the volume is on with the application, game, or software you're using.
  3. Try using a different microphone.
  4. Make sure noting is in the way of the microphone or covering the mic.
  5. Make sure the USB is compatible with the device.
  6. Try a different USB cable to connect the mic.
  7. Test the mic on a different device.

 

After applying these steps, get back to us and let us know if this helped you resolve the issue or not. We look forward to your response. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Well, after much digging I found deep in the instructions of my mic that "connecting will mute all other sound" which makes absolutely no sense. I plan on getting a different USB C headset. Is there a compatibility list anywhere? Or would most USB C plug in and play headsets work.

Hey there, great question! currently, there's not a list of compatible microphones for Meta Quest 3. We'd highly recommend asking the community for suggestions and seeing what's worked for them. Let us know if you have any other questions or challenges!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?