Hi, I have an issue with the meta quest 3 on version 60 and 59, where I would finish a race, and then the game would completely freeze up on the meta quest. The game on the main display would still be okay, and run, but the display on the quest would freeze up to the point where I cannot select anything and I have to force quit steam link only to restart it.
Not sure if it's just me, but I'm definitely stuck and can't find a resolution.
Hey @Frostbitfist, and thank you for your patience! We see that after playing a game, it freezes up on you. We know how this can affect your gameplay, and we'd love to look into this for you. We see that you mentioned using a Steam link. Just to clarify, you're having this issue when using Steam VR?
We look forward to your response!
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Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message, and we'll assist. We hope you have a great day!
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Hi, I'm having the same issue. Just installed F1 23 yesterday. Running it by starting Steam link (wireless connection) in Meta Quest 3, then starting F1 23 from steam VR. At the end of each race, the screen freezes in VR, but the game continues in monitor window. After that I have to quit the game and start it again in order to continue playing in VR. Another small (but annoying) issue is at the start with the "press any key" screen, in order it to register button press from Logitech Pro Wheel (or from anywhere else) I have to loop with Alt-Tab back to F1 23 window.
Hello @daketh1. We see you are having similar issues as your peer. Game freezes are never fun and can put a damper on your experience, so we understand your urgency for a resolution. We want to gather some more details to make sure we are rolling through the right motions towards a resolution. If you could let us know,
Do any other apps freeze?
Do apps on Oculus and not Steam freeze?
When did this begin?
Have you contacted the developer for support?
Have you tried any troubleshooting?
Once we hear back from you, we can continue to assist you! Talk soon.
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Haven't experienced freezes with native Quest apps, nor with Dirt Rally 2.0 which is pretty much the only other steam game I have played with the Steam Link. Yesterday played again 4-5 races with F1 23, and the VR view froze every time at the end of the race (it just shows the cockpit), and the animations continue on monitor. I got the game two days ago, and it has frozen after every race. Haven't contacted the developer yet, tried googling for solution and ended up here. Haven't done any real troubleshooting yet. The other issue (press any key not registering button presses) seemed to have disappeared over the night (which makes restarting the game after each race more tolerable).
Thank you for reaching out us @daketh1! We understand that F1 23 is freezing on your Quest 3 when playing from Stream Link but, Steam VR isn't officially supported by Meta Quest and there is a limit in the troubleshooting options available for related issues. To be transparent with you, we can verify whether you meet the minimum system requirements and how to launch Steam VR, both of which you already know. With that said, we advise contacting Steam Support as their support specialists may be able to provide better assistance. Although we were unable to resolve your issue today, please don't hesitate to contact us if you have any questions or concerns in the future!
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