FB Account suspended due to fradulent activity in Instagram

[username.602222]

 I'm locked out of Facebook due to an incorrect suspension and I have loads of personal information in there and its a business critical tool for me as well.  TThis was a result of suspicious activity on instagram where someone supposedly impersonated me to set up an account.  When I try to login to facebook it tells me "Your Facebook account was suspended because your Instagram account kljames_hall_yt8gvgbw doesn't follow our rules."  Its a completely foreign account to me and if I try searching instagram for it, its been deleted and if it wasn't I wouldn't know what the login credentials would be anyway as I didn't set it up.  Typically the only way I have to appeal is via my instagram account.  The link in the suspension popup  links to my legit instagram account however, because its unrelated to the suspicious activity everything is in order and there is no option to appeal ....  I have tried every reporting tool I can find including the instagram impersonation report but get nothing but brain dead robots responding.  All the self help guides are completely irrelevant as most of them require you to login to your account.  I've tried FB Twitter pages and even trying to contact their employees on linkedin.  Ive also reported them to my local DPO office but at the moment I am at a complete loss and every day that ticks by I'm closer to losing my account.  If you or anyonecan help please post it here !!  Thank you

[Usama5]

1. Submit an Appeal to Facebook:

   • Visit the Facebook Help Center:

   • Use the "Report a Login Issue" option to explain your situation and request a review.

2. Verify Your Identity:

   • Submit a government-issued ID or proof of ownership to Facebook to confirm your identity.

3. Contact Instagram Support:

   • Go to the Instagram Help Center

   • Use the "Report Impersonation" option and provide all necessary details.

4. Escalate on Social Media:

   • Tag @facebook and @instagram on Twitter or other platforms to draw attention to your case.

5. Seek Legal Advice:

   • If the issue persists, consult with a legal expert or data protection officer (DPO) to escalate the matter further.

[username.602222]

Thanks, its a good idea.  Ive already tried it already and no one responded but as you suggested it, I've done it again because they dont reply to everyone so maybe they ignored my first attempt. Thanks.

[marinakh.924]

Hi username.602222,

We’re sorry to hear you are having trouble with your Facebook account however we here on the community forums can’t assist you with this directly.

We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with.

For disabled or banned accounts, the best place to go to get help is here. 

We will be closing this thread since there’s nothing else we can do to help. 

Thanks for your understanding.