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FNAF Help Wanted 2 NOT LOADING META 3

G0ldenFr3ddy
Honored Guest

Hi, I purchased FNAF help wanted 2 on my META Quest 3 headset. The problem is that the game has not been able to start or load in. I have got in once, but it took over 15 mins to load in. I cannot get back in.  (it shows me the game loading screen). I don't know what's wrong, because I have a lot of memory on the device.

I've googled and it seems it a reoccurring problem for people. Please help with a solution!

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there!

 

We can see that you could use some more help when it comes to loading your game, and we are more than happy to see how we can help!

 

First we have a couple questions we would like to ask:

  1. Can you confirm that the app is being downloaded from a Meta platform. Side-loading and third-party platforms, such as Steam or SideQuest, are not supported by Meta Quest Support.
  2. Can you confirm that the app has been downloaded and installed on the headset.
  3. Are you able to launch other applications? Does the problem occur with more than one app?
  4. When did this start? Were any changes made?
  5. Is the Home Environment having any issues?

We hope to hear back from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey, I have the same issue, but it has never been able to load, ever.
1. Yes.
2. Yes.
3. I have always been able to load other games.
4. When I first downloaded it today, and I haven't made any noticeable changes.
5. Not that I know of, it seems fine.

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