06-06-2022 09:14 AM
So basically I bought the DLC of the game Five Nights at Freddy's VR: Help Wanted, and it's just not showing up in the game, Oculus software didn't ask me to download anything after I've purchased the DLC and I don't want to reinstall the game and lose my progress.
I'm using Oculus Rift S.
Solved! Go to Solution.
06-09-2022 09:23 AM
Hey there! Here's a link showing you how to back up your Rift and Rift S Content! In order to access the Curse of Dreadbear DLC, head to the hub area and you'll see a cupcake to your right. Press the button on the cupcake to get to that sweet DLC goodness.
Since you mention that it's not showing up in game, is it possible you ended up with the wrong version? You can find a Rift version here, and a Quest version here. If you're on the correct version of the game, look for that cupcake. If the cupcake is not there, go ahead and back up your progress then uninstall and reinstall the app.
Let us know if you still need a hand. Your Meta Store Support team is standing by and ready to assist!
06-09-2023 02:19 PM
I copied the folder of the Five Nights at Freddy's: Help Wanted VR game and pasted it somewhere on my PC, using it as a backup folder for my game, and re-installed the game.
06-06-2022 12:05 PM
Hey there, TAKOMAN1! We have great news, so you don't lose your progress on games you can enable Oculus Cloud Backup, https://metaque.st/CloudBackup. After you've done so you may proceed with uninstalling and reinstalling the mobile app along with rebooting your headset, https://metaque.st/QuestRestart.
06-09-2022 08:26 AM
There are 2 things I got to say:
1. I am using Rift S, that means that all the things you told me to do are not there. If you can give me a Rift S tutorial, that would be great.
2. I prefer an option that won't require me to re-install the game
06-09-2022 09:23 AM
Hey there! Here's a link showing you how to back up your Rift and Rift S Content! In order to access the Curse of Dreadbear DLC, head to the hub area and you'll see a cupcake to your right. Press the button on the cupcake to get to that sweet DLC goodness.
Since you mention that it's not showing up in game, is it possible you ended up with the wrong version? You can find a Rift version here, and a Quest version here. If you're on the correct version of the game, look for that cupcake. If the cupcake is not there, go ahead and back up your progress then uninstall and reinstall the app.
Let us know if you still need a hand. Your Meta Store Support team is standing by and ready to assist!
08-19-2022 07:33 PM
Do you have to reinstall the game or can you do it without because it shows the shadow of the bucket in game and I can take candy out of it I just cant see it
06-07-2023 08:37 PM
I'm having the exact same issue right now. Did you ever find a solution?
06-08-2023 03:35 PM
Hey there, @Stiff_Stone! We completely understand your concerns about the DLC for Five Nights at Freddy's. You're in excellent hands, and we'd be pleased to assist you in getting this resolved. We've discovered that some RIFT S owners have purchased DLC for the Quest platform. We strongly advise you to double-check the DLC you purchased to ensure that it was purchased for the correct platform.
06-08-2023 03:59 PM
Hello, i have already verified that I have bought both the game and DLC from the Oculus Rift App, and even doubled checked with the website, yet the DLC has still failed to show up in-game, as there is no cupcake with a button in the main area. I have already tried rebooting my headset/PC. Is there anyway to reinstall the DLC?
06-09-2023 02:19 PM
I copied the folder of the Five Nights at Freddy's: Help Wanted VR game and pasted it somewhere on my PC, using it as a backup folder for my game, and re-installed the game.