03-31-2025 04:48 AM
Hello,
I started working at a new company with a few business pages, and I needed to connect my Facebook profile to those pages and their business managers. Facebook thought it was a hacker and suspended my profile. I already took the necessary steps to verify that it was me and regained access to my profile, but to this day my Facebook profile remains suspended, which is causing me problems at work.
I have already visited the Facebook help page ( https://www.facebook.com/help ) but it takes me from one article to another without finding a solution.
Not only that, but I cannot seem to find a live chat support or a telephone number where I can call, or even submit a ticket. How can I contact the support team directly? I have to solve this problem immediately.
I am uploading an image (I crossed my name out with black paint because it's private information) in order to fully understand. It says that my account is suspended, and I don't have the right to use Meta's products for advertising.
Thank you in advance.
03-31-2025 07:08 AM
Hi, we’re sorry to hear you are having trouble with your Facebook account however we here on the community forums can’t assist you with this directly. We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with. For disabled or banned accounts, the best place to go to get help is here: https://www.facebook.com/help/185747581553788
We will be closing this thread since there’s nothing else we can do to help.
Thanks
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