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Facebook-Account deactivated because of an error?

braeuermusic
Honored Guest

Dear Facebook-Team & Forum-Users,

My Facebook-Account has been deactivated fully, because of 'not fitting into the community-guidelines' or the system thinking I'm a robot twice.

I know, there are a lot of examples out there & I just should be okay with Meta/Facebook's decision. Okay, I definitely get it.

All of my posts were clean, and if there would have been a issue with them - I would have deleted them after getting back into my account.

But surprisingly the Facebook-System didn't want to let me enter to my account again - so my account got fully blocked by it.

So, I created a new account, first accepting my issues (even don't knowing what they are). And once again, Facebook/Meta blocked me out of their system without posting anything illegal or something.

Now, my question is, to the Facebook-Team/Meta-Team: Which things did I wrong, or been wrong? & for the Forum-Users, I ask: Is there anything you suggest me to do, because I really need my account back for artist-business.

Thank you for helping me out there! I know I should leave it be as it is, but I want to get all the answers first. (and maybe a new chance for the account)

Best regards,

Noah.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi again, just to let you know our support team would be solely dedicated to the VR side of things with Meta. 

 

We would not be equipped to help you with any Facebook account related queries, however what we would like to do is refer you to our very good Facebook Help Center, where our colleagues are Specialized in getting you the support you would currently require! 

 

The Facebook Help Center can be accessed by clicking here. 

 

If you would have any queries relating to the Virtual Reality side of things, we are always here and ready to help out at any time! 
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!