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Facebook Account hacked and deleted- Meta linked, Lost all my Oculus games

Retro-Dave
Honored Guest

My Facebook account was hacked sometime ago. I couldn’t retrieve it and spent months of headaches going through support through every platform possible. I’m basically creating this wondering if there’s still a small bit of hope I can recover my account/games or if I was just screwed out of the hundreds of dollars spent on games through Rift S and Quest 2 and just basically have to start over.

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Retro-Dave! Trying to recover an old account can be a lot of trouble in some cases, but we would love to work with you to try to get back into the account if possible. One thing major to not is Oculus account support ended at the beginning of last year, so locating those accounts can be hard to do, but we can try to do so over a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Once we get a private message we can work with you to try to locate some information and see if its possible to locate and recover the account, but please be aware of the limitations of these accounts no longer being supported and it is possible this may not be able to be recovered. We hope to hear from you soon, so we can work with you to give everything we have in helping out here. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Retro-Dave! Just checking in to see if you still need assistance with your old account. Please reach out over that private message and we can go from there to look into this further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yes I still need assistance. I’ve sent a private message.

Hey @Retro-Dave. We'll be responding to you via PM's. Looking forward to assisting you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Nixcalo
Honored Guest

Oh biy this gives a an old man hope! Sent a PM as well. A bit whiney at my 49 years old, but that is what we've come to!

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