05-15-2025
10:17 PM
- last edited on
05-16-2025
04:50 PM
by
Kh_SyedSa
I hope this message finds you well. We are writing to bring to your attention that our company’s official Facebook account has been suspended following an update made to the account’s date of birth information. We believe this action may have been triggered unintentionally due to the recent changes, and we kindly request your assistance in reviewing and restoring the account.
05-16-2025 04:24 PM
If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderators and the Support Team do not have the tools or resources to access and assist with Facebook or Instagram related account issues. We are limited to product inquiries, Horizon/Meta account issues and Meta product related issues.
This is the extent of our resources, to ensure you're able to get the best help possible, we highly suggest to look for further assistance within the Facebook Help Center and the Instagram Help Center. These respective platforms will have many troubleshooting steps as well as additional options for assistance with your particular issue.
Some Frequently Used Pages:
05-16-2025 04:51 PM
Hi,
We’re sorry to hear you are having trouble with your Facebook account. We here on the community forums can’t assist you with this directly. We can offer support for Meta Quest accounts or Quest device-specific issues, but unfortunately, we can’t help with anything related to Facebook account issues.
For disabled or banned accounts, the best place to get help is here: https://www.facebook.com/help/185747581553788.
We will be closing this thread since there’s nothing else we can do to help.
Thanks!