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Facebook account dont login

AnotherV.97
Level 2

Hello. I am stuck in the Oculus/Facebook login loop. Can't use my new Quest 2 device. Please unmerge the accounts so that I can fix that.

Facebook account: alby_97@live.it

 

2 REPLIES 2

JamBox88
Retired Support

Hello @AnotherV.97! I know how it feels to be stuck in that loop and it's not fun. Did you try to reset your headset and log in with your Oculus account email and password? Try that if you haven't already.

Kudos, kudos and more kudos!

With the reset, I was finally able to log into my account on my Oculus, but I don't know why, all my old purchases are disappeared.