03-25-2025 04:23 PM
I’m a mother of 3 who has had a private Facebook account since FB started and also have my business photography account and my 2 daughters professional acting Artist page accounts attached to my Facebook personal page. Also Linked to my personal Facebook page is my Instagram business page, my eldest daughters verified acting account which she was verified back in 2017 before Meta paid verified came into play and her personal Instagram account. My personal Instagram account and my other daughters Instagram account, my mums business account all disabled and taken down at the same time. Can anyone help me or advice me as this has stopped me earning a living as all my business has been always done via Instagram and Facebook. Thanks in advance
03-25-2025 04:33 PM
If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderators and the Support Team do not have the tools or resources to access and assist with Facebook or Instagram related account issues. We are limited to product inquiries, Horizon/Meta account issues and Meta product related issues.
This is the extent of our resources, to ensure you're able to get the best help possible, we highly suggest to look for further assistance within the Facebook Help Center and the Instagram Help Center. These respective platforms will have many troubleshooting steps as well as additional options for assistance with your particular issue.
03-26-2025 08:31 AM
Hi Clairechurch,
We’re sorry to hear you are having issues with Instagram accounts, however as community managers we aren’t able to assist you with this directly.
We can help with Quest related issues but unfortunately we lack the ability to assist with Instagram account issues.
For disabled or banned accounts the best place to get help is here.
We will be closing this thread now since there’s nothing else we can do to help.
Thanks for your understanding!
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Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
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