05-12-2025 11:42 AM
My personal/non-profit account was deleted on May 11, 2025. I received an email stating I am under age. To appeal click button. I click on button and received message to review terms and download files. Download folders indicated that my fB account was accessed 2 to 3 times from Madrid Region IP address. I live in the US. My account is hacked.. I have my personal account linked to my non profit business meta suites, FB and Instagram. I need assistance. Over 10 years of business information stored. Please advise.
Calumet City Chargers Non-Profit Acct
Courtland Wilson Personal. Acct
Calumet City Chargers Non-profit Acct
Courtland74 Personal Acct
Appreciate any assistance.
05-12-2025 12:17 PM
Hi, we’re sorry to hear you are having trouble with your Facebook and Instagram accounts, however, we here on the community forums can’t assist you with this directly.
We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook or Instagram account issues we unfortunately don’t have the ability to help with.
If your Facebook account was hacked, the best place to
get help is here: https://www.facebook.com/help/1306725409382822
For disabled or banned Instagram accounts the best place to get help is here:
https://help.instagram.com/366993040048856/?helpref=search&query=disabled%20account&se
arch_session_i...
We will be closing this thread as we unfortunately cannot provide any further assistance here.
Thanks.