10-24-202409:26 AM - last edited on 10-24-202409:32 AM by MetaNinjaTurtle
Facebook banned me because I would not provide my ID to them, they have too much data on people already. Anyway, my account was tied to my Quest 2, which was unusable due to this ban. I set up a new META account because I want nothing to do with Facebook. I factory reset my headset, but I am having trouble finding help on getting tech support to move my paid purchases to my new account. Can anyone point me in the right direction with this please?
Unfortunately there is no way for us to transfer purchases from one account to another. We understand this isn't the answer you were hoping for, however If you'd like to continue using your old Meta account, we recommend shooting us a PM so we can look into what the possible options are on our end.
Just select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message.
Hope to hear from you soon!
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Unfortunately there is no way for us to transfer purchases from one account to another. We understand this isn't the answer you were hoping for, however If you'd like to continue using your old Meta account, we recommend shooting us a PM so we can look into what the possible options are on our end.
Just select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message.
Hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We're just checking in to see if you still need help with your issue.
If you do, just send us a DM and we'll look into this for you!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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