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Facebook issue

Jlemm0n
Honored Guest

Hey all, 

my apologies if this is already addressed. It seems my Facebook account was hacked by a fake insta account and I cannot recover it because I am unable to login to the fake insta account. Super frustrating…been a user for 20 years. Anyone else have this issue? Also can’t seem to figure out how to contact meta/Facebook to resolve. Any help/advice would be appreciated .

2 REPLIES 2

Choleni
MVP
MVP

Hi @Jlemm0n 🙂

unfortunately, you are in the wrong place, you have to go

Facebook Help Center 

and

Instagram Help Center 

to solve your problem.

This forum is for Meta accounts and vr headsets/vr gaming.

MetaQuestSupport
Community Manager
Community Manager

Hello there, @Jlemm0n! We provide support for Meta Quest products and services only; so we are not able to assist you directly with your Facebook or Instagram account. As @Choleni provided you will want to reach out to Facebook Help Center and Instagram Help Center for assistance with each respective account. We appreciate your time, and have a great day!

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