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Facebook/login issues

user_957535455683449
Honored Guest

Haven’t used my oculus 2 in months. When I signed in with my email I used for my account, it forwarded me to login with my Facebook page which created a new account. So now I cant log in my old account and am unable to access all the games I purchased. I still have all of the receipts. How can I get this resolved???

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! Access to your old purchases is really important. We know how it is when an account goes rogue, and we would love to help you lasso it back into your control.

So that we can collect some private account information, and help keep it secure, can you please reach out to us privately from our Profile Page? You can do so while logged in by hitting "Send a message". From there, we would love to investigate further and help you out however we can. We look forward to hearing from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @user_957535455683449. We would love to help you get back into your account however possible. you can reach us at any time from our Profile Page at your earliest convenience.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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