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Facebook/login issues

baksoo.2025
Honored Guest

 two factor authentication enabled on my account, it is impossible to log back into my account. I have sent photos of my ID, have sent videos of my face, and have managed to change my password several times, but every time I try and log in, I hit the 2-factor authentication firewall, and am stuck. Need Help!

1 REPLY 1

Kiran96
Honored Guest

Hi 

Open facebook web version go to help center

search find your account 

And use u r mobile number or email address or profile link 

Now you can see more recovery option 

And you can also use fb or fb lite to report your problem 

 

Go to menu you can see report problem option

 

And describe your problem and upload necessary screen shots where you get problem 

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