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Facebook logout and then prompted to install updates

Wixter79
Level 2

So I’m being told to login  to my FB account which I do and then get told that an update needs installing and referred to the appropriate menu in system.  24 hours later it’s still saying the software is downloading. 

why’s it taking so long and is there a known issue with this?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We know you'd rather be gaming than troubleshooting. Let's see what we can do to assist you,

 

Can you use the link we sent to back up your data HERE. Once that is done, you can factory reset with your headset or your phone following these steps HERE.

 

Please let us know if you still require assistance as we are always happy to help.