Factory Reset/Reinstall Previous Purchases

[Don_Burrito]

Hello,

I recently did a factory reset my Oculus Rift2. I also deleted my old Facebook account. I created a new account for my Oculus but all of my previously purchased games from my old account are now gone! 😕 How can I retrieve all of my VR games that I purchased? Thank you

[MetaQuestSupport]

Hey there! As @TheAntiSocializer stated, some people have reported making a new account instead of merging right over. 

In order to look a bit deeper into this, feel free to shoot us a PM and we'd be more than glad to lend a hand!