Hey there, @GrayBeardRS6. Thank you for reaching out to us and bringing your troubles with pairing to our attention. We know how discouraging something like this can be, and we would like to lend a hand to help you with this. For us to get to the root of the issue you are having, could you please answer a few questions for us? We see that you have done a bit of troubleshooting on your own; however, to gain a bit more insight into the issues, can you tell us the following?
Are you getting any error messages? if so, can you send us a copy?
Are you attempting to pair more than one device?
is the router and headset in the same room?
Also, can you please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello, @GrayBeardRS6! Just checking in to see if you are still needing assistance with your stuck Quest Pro. If so, please do reach back out to us at your earliest convenience. Thank you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
