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Factory reset

PureNovulent
Honored Guest

I had factory reset my oculus quest two because it was buggy and i had broke my left controller but now it keeps giving me a pairing  for the controllers and a pair number then it wants me to put the stickers out but i cant do that because i obviously dont have a new headset. I had this headset for about 2 years. I repaired my controllers and headset and it still wont work. Please help.

2 REPLIES 2

Choleni
MVP
MVP

Hi @PureNovulent 🙂


@PureNovulent wrote:

...... then it wants me to put the stickers out but i cant do that because i obviously dont have a new headset.

You'll have to wait a moment. After a while, the screen with the pull-out tab will disappear, and you can manually pair your controllers using the buttons.

Follow the instructions in step 9.

Pair and unpair Meta Quest Touch controllers | Quest help | Meta Store 

MetaQuestSupport
Community Manager
Community Manager

Hi there!

 

We just came across your post about the problems you are having pairing your controllers after performing a factory reset and wanted to see if we could help. We see that you have already received some great advice from one of our community members, and we hope that these steps will help you get all of your controllers paired again.

 

If you need more help, please send us a private message so we can see what else we can do. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!  

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