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Factotu Reset Issues.

Axle_moto105
Honored Guest

I currently need help with my Meta Quest 2. I just now factory reset it so I could get a fresh start, but the way I factory reset it was through the actual VR. Because of this, my account still shows, on my phone, that it's paired to the VR. Now I no longer can pair it because my mobile app thinks it's already paired, and I am stuck currently with a useless VR . If anyone knows how to resolve this issue it would be very helpful, thank you.

1 REPLY 1

Axle_moto105
Honored Guest

I meant to put factory reset issues.

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