cancel
Showing results for 
Search instead for 
Did you mean: 

Failed login on app

ChewyRoze
Honored Guest

App asked me to input my pattern while pairing the device, I tried my code a few times and it wouldn’t work. I want to connect to the app so I can watch from my phone. 
please help

1 REPLY 1

FunkyTanuki
Retired Support

Hey there, this has happened a couple times. Try logging out of all your devices, factory reset the headset, then log back into everything. This fixes the issue most times. Let me know if it works.

"I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?