05-13-2024 09:44 AM
Hi sent a friend my referral. Code they used it but none of us got credit have contacted meta but no reply
Thanks
05-14-2024 10:35 AM
Hey there, @NINJA650.650! We understand that you're reporting issues with a referral credit that you and your friend did not receive. We know how important those credits can be to enjoying time together, so let's work together to see what happened!
The steps that must be taken to set up a referral are quite specific, so please check this page to make sure that everything was done properly. In addition, you can read the full referral program terms and conditions here.
If everything was done right, then let's look into the matter a little more. In order to keep your account information safe, please reach out to us through PM so we can take a closer look! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
05-15-2024 10:39 AM
Hello again, @NINJA650.650! We want to make sure that you are fully taken care of. If you still need help, please feel free to reach out to us privately, and we will be more than happy to continue looking into this together!