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Holguinero
Honored Guest

Hi I have been trying to buy Pavlov Shack and Quest+

  1. No luck, the Meta team is not helping, I can't even add nor eliminate my cards,  I can't even use my 75$ of credit.

Tried: adding a different payment method / Using Incognito / Using another device / erase cache / uninstall meta /Using VPN 

 

This just does not make sense why I'm I being blocked on all fronts and nothing is Working and they still tell me to wait..... they tell me to ask someone else to buy the games for me, when I can't even transfer them the 75$ of credit that I have in the Meta store.

thread::9XIUjaExKpu-aRIWzLFyBWc

 

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