cancel
Showing results for 
Search instead for 
Did you mean: 

Firmware Update Failed

Gedi_k
Honored Guest
Hi guys,

Was just wondering if anyone could help me?

I purchased a DK2 two days ago. Everything was working fine, but since then I've messed around with the firmware.

Now, after I have installed the latest Runtime, I get a message saying 'Firmware Update Failed'.

Attached, is a screenshot of the message.

Also, an orange light is blinking on the HMD.

Regards,
Gedipjxk9vooqqay.jpg
2 REPLIES 2

Thug
Heroic Explorer
Have you tried moving it to a different USB port?

Failing that, uninstall everything Oculus and start again.
CPU: Intel i9-10990k.
Graphics Card: Nvidia Geforce GTX3080,
RAM: 32GB DDR5,
Viewed on: Oculus Quest 2 or 28" BenQ monitor (x2),
Hard Drive: 2TB Samsung SSD (games), 512GB Samsung SSD (OS), 512GB SSD (3d),
OS: Win 11 64 bit

Gedi_k
Honored Guest
Hi Thug,

I've tried different USB ports and I've uninstalled and installed everything 5-6 times. 

Somehow I think I need to downgrade the firmware and update it to the latest firmware (I think). 
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?