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Firmware update loop for remote?

Inscothen
Explorer
It's updated over 10 times already. What's going on?
5 REPLIES 5

halfmvsquared
Honored Guest
I have the same issue as well, I hope they fix it?  

Inscothen
Explorer
This is resolved. New headset firmware allowed remote firmware to install. I didn't realize my dk2 was still plugged in which may have blocked the firmwares.

LordFlashheart
Honored Guest
I received my headset in the mail last night and experienced this exact same issue. I had to skip the setup process in OculusSetup.exe, and I can only verify I completed it up to and including the remote.

My setup claimed the remote firmware was updated successfully, but even now in the store it still complains there is a firmware update available. I am able to use my rift, but I'm not sure I've done all the calibration necessary.

I have never owned another VR headset, no DK2, and this was on a fresh install of windows 7 professional.

cybereality
Grand Champion
@LordFlashheart Can you provide these logs? 
https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-ri...
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

LordFlashheart
Honored Guest
I can do this tonight after work.
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