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FitXR

MichaelScarn2
Honored Guest

I just updated and paid for my subscription to fit xr. It's been buffering for 2 days and it won't come on. Any suggestions?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello there, @MichaelScarn2! Thank you for letting us know about your FitXR app getting stuck on the buffering screen. We know how important it is to make working out a more fun experience for our users, so let's see what we can do to work this out! 

  • Are there other applications that are stuck on a buffering screen when you are trying to launch them?
  • Have you tried uninstalling and reinstalling the app?
  • Could you please provide a screenshot of what you are seeing as well?

Please provide as much information as you can. Once we have that information, we can look into this further!

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