08-29-2016 01:54 PM
09-07-2016 06:04 PM
09-07-2016 06:43 PM
When I unplugged the xbox controller it seemed to help. The update didn't help me at all.
09-07-2016 07:36 PM
09-07-2016 10:58 PM
09-08-2016 12:47 AM
09-08-2016 12:47 AM
XMerc said:
Highly recommend those that have tried everything try the card and driver/firmware update that I did. I'm almost 3 hours now with zero disconnects and everything working perfectly now.
Hi! Glad it seems to work for you.
Sadly though, your solution is not likely to fit for others as well. With all the things you did, it seems more like a lucky co-incidence that you reached a state where it momentarily works. Yet it is still not fully right as the Oculus device tab should show all devices connected as USB 3.0 which it doesnt do for you.
My story is similar to yours. After having suffered from sporadic headset/hdmi disconnects I updated Fresco (PCI Card) and ASMedia (Onboard) usb drivers and after that was able to run the headset from the onboard usb and the sensore from the PCI card with everything showing up as USB 3.0 and no visible disconnects ever since (god knows what's being logged in eventviewer and logfiles, but from a users point of view, everything is fine).
Until recently where I had a single particular app that gave me constant sensor disconnects which I never had expierenced before. I uninstalled it and be done with it. Everything else still is running fine. But inspecting the logs I could also find ealier sensor errors not connected to this particular app, they just dont seem to affect other apps not in the same way and also seem to occur much less often.
My point is, currently there is no solid solution. It is like a house of cards. Some find their way to get it stable but you cant put much trust into it.
Cheers
09-08-2016 01:06 AM
@cybereality
I for myself found a few sensor errors (Hardware health is bad) in the logs that seemed to have went by unnoticed. I am not 100% sure on that, I'll have to keep monitoring, but If that is generally possible there might be quite a large number of unkown cases. That poses a high risk as these problems can exacerbate anytime to the point of making the rift unusuable.
Since the Oculus runtime is already transmitting data about the headset usage to Oculus, wouldn't it be possible to include error statistics in this information? Everytime an error is logged it should be transmitted to Oculus for statistic purposes to determine the real extend of the problem.
If the sensor "Hardware health is bad" error is on the top of the list because it virtually occurs for each and every user (unnoticed or not), that would certainly be an interesting information.
Maybe this is done already. I assume those numbers wouldnt be for public discussion then 🙂
greets!
09-08-2016 01:15 AM
One more thing:
The "Hardware health is bad" message seemingly can be found in virtually every case of sensor disconnect logfiles. In the meantime at least a handful of these cases could be solved by other means than hardware replacements (drivers, wifi adaptors, changing usb ports, rolling back updates, etc.).
That means this message is to take with a grain of salt. Maybe it should even be changed as it doesn't serve the purpose it was invented for. Obviously the software is unable to monitor the hardware health status as it is producing this message for perfectly good hardware, too.
That doesn't make things easier for support.
I really appreciate your efforts to stay in contact with the people here, trying to help.
Thanks!
09-08-2016 03:26 AM
09-08-2016 04:07 AM
XlordB said:
only time ive had any disconnect and we are talking like 2 of them was if i start the system up and dont touch the rift
Well, while great that your rift eventually is usable for you at least, of course that sounds like a somewhat imperfect solutuion still.
Also in another post @cybereality recommended to use the manufacturer drivers with regards to Fresco and AsMedia, not the Microsoft ones.
In any case this Win 10 anniversary update might have something to do with it, albeit it won't help the win 7 folks while at the same time the rift is working with that update for others.
However - congrats it now works for you to a usable extend! 🙂
Enjoy it!