We've just started rolling out a possible fix for the repeated sensor disconnection issue. This is a problem that could cause the sensor to disconnect while idle on certain hardware configurations. Although we had some trouble reproducing the exact problem in our lab, we have a good idea of what the core issue was and believe it may be resolved.
Some customers have already received the update, and everyone else should have it within a few hours. The update should happen automatically, but you'll have to just unplug and replug the sensor to reset its state.
I'd recommend people wait until later this evening to test and see if the fix actually resolves their issue. Either way, please report back so we can understand if the fix was a success. Thanks.
I agree this isn't solely a power supply problem. For some people that may be the case, and the Rift certainly needs a steady and ample power supply, but clearly there are software conflicts with the Oculus software/firmware/drivers right now.
Hopefully we will get that update today or tomorrow.
@cybereality Update today appears to have fixed sensor disconnect - solid 1.5 hours without an issue, couldn't get 5 minutes prior to today - thanks for your work team!
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