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Forgot Email Used to login

Johnsmithyoyo
Honored Guest

Good Evening,

My daughter got a Oculus and has forgotten the email that was used to sign into it.  She has purchased a few games so we are trying to figure out how we can find what email was used.  We have tried a 'Forget Password' on every email she or her mom thinks it would be and it says they are not recognized.  I created a dummy account just to get into the forums.  Please can someone tell us how we can find what email was used?

21 REPLIES 21

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Johnsmithyoyo. Thank you for reaching out and bringing your email issues to our attention. We completely understand how discouraging it can be when you run into password kryptonite. Not to worry, we will help you get this straightened out so your family can get back to gaming post haste.

 

To see exactly what the email could be, can you please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to your reply.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

khalifa.from.uae
Honored Guest

Me too i forgot the email and i purchessed alot of games

Please help me too 

Hey there, @khalifa.from.uae! We would love to look into this together. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

fletch.26409
Honored Guest

me too please help asap, i purchased a couple games and need a hand logging back in to the account 

please help me aswell

Hey there @fletch.26409 ,

 

Could you please send us a private message? 

 

Simply click on our name to access our profile page or click here. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Sleepy110
Honored Guest

Yo please i need help as well i forgot what email i used to log in so im kinda needing help i also dont remember the password either 

Hello,

 

Thank you for bringing this issue to our attention.

 

We understand the situation and would be more than happy to help.

 

Please do not hesitate to contact us privately, our team will do its best to guide you towards the best solution.

 

Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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