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Forgot log in details, ie email address

Kirstymidge
Honored Guest

Hi my sons vr is asking for parents help, it says to log into the account used to set up the vr and enter a password. Only problem is I don’t no the email address that was used to set up the account, Iv made many purchases on this account so of course I don’t want to lose them!! ………help

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

Thanks for reaching out to Meta Quest Support. We would like to look into this more securely for you.

We would invite you to direct message us by using the following steps.

 

  • Please select our name to get to our profile page, or click Here.  
  • Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We are looking forward to your reply there.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi there,

Just following up to see if you still require any assistance.
If so please let us know and we would be happy to help!
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!