11-02-2024
04:52 AM
- last edited on
11-02-2024
11:27 AM
by
Gandalf84
Hi my sons vr is asking for parents help, it says to log into the account used to set up the vr and enter a password. Only problem is I don’t no the email address that was used to set up the account, Iv made many purchases on this account so of course I don’t want to lose them!! ………help
11-02-2024 11:34 AM
Hi there,
Thanks for reaching out to Meta Quest Support. We would like to look into this more securely for you.
We would invite you to direct message us by using the following steps.
We are looking forward to your reply there.
11-03-2024 10:38 AM
Hi there,
Just following up to see if you still require any assistance.
If so please let us know and we would be happy to help!
Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime