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Forgot my pin

Level 2

Have tried an crazy amount of time to get a reset email, but haven’t received one. Checked all of my boxes. My email is correct. Had to set up a false Facebook account to use my meta quest 2. This is really frustrating. 


Community Manager
Community Manager

Hey, thank you for bringing this to our attention! It's important you have access to your make new purchases. We know this can seem tedious and we'd like to help you out. 


We recommend you submit a support ticket. We don't have the tools required to help with this issue. One of our specialists will be happy to assist you further!