07-25-202412:29 PM - last edited on 07-26-202407:35 AM by TheAntiSocializer
so recently i got back into playing vr games and i tried to log in to my headset it said wrong pin but i knew it was the same one Ive been using for over a year. i press forgot pin and it said i had to reset by oculus headset to reset the pin. now Ive realized that i had to unpair the headset before i did it but when i factory reset it it didn't know that it says its paired in the app but i use the headset and its giving me a pairing code. i tried pairing it again ind its not working please help
Hey @SparrowVr.YT, we're happy to hear you've rejoined the VR community and appreciate you sharing your situation! Running into headset troubles is never something we want for our device owners, and we'd be happy to assist. To make sure we're on the same page, after factory resetting your headset, it's stuck on providing a pairing code even though it's shown as paired in the app? We'd also like to ask, which Meta Quest device are you using?
We look forward to assisting you!
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Hello again, @SparrowVr.YT! Thank you for letting us know what device you are using. Just to verify we understand you correctly, are you saying the device is showing as paired in the app even though its asking for a pairing code? We look forward to your reply!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey, no need to apologize, @SparrowVr.YT. We are just happy that you are back in VR and enjoying yourself. If you want to, you can also share how you were able to resolve your issues so others with a similar issue can try your resolution. If there is anything else you may need, please feel free to reach out to us!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi again, I have another problem. I was laying down and accidentaly kicked my cup of water over and the water was near my controller and unfortunately it got soaked. I put it in a bag of rice for about 12 hours and when I trie to power it on it blinks blue then stops blinking also it's the right controller.
Hey again @SparrowVr.YT! If you are experiencing a blinking light, we recommend trying to unpair and re-pair the controller through your Meta Quest App. If you have any other issues, please don't hesitate to reach out!
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