09-06-2024 06:04 PM
Hey everyone. I am sorry to bother with such a basic question, but it is causing a bit of chaos in the house. I set up our son's VR about a year ago and have forgotten the email I used to do it. I now am getting requests to update it and I can't login. We have purchased a few games and starting again is the option leading to the very worried expressions. So I am hoping there is some way to recover the email address? Any help would be much appreciated.
09-06-2024 09:07 PM
Hi there, @joshtechsupport! Making sure you're able to log in and access your son's account is an absolute top priority for us, so we'd love to help out with that email address! If you're unable to change the email address associated with the account through the Accounts Center, please shoot us a PM whenever you get the chance! Simply select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back from you!