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Forgotten unlock pattern

Zumodenaranja
Honored Guest

I have forgotten my oculus quest 2 pattern and I can’t find a way to reset it, when I go the oculus app it can’t find find the headset even though it is connected to Bluetooth 

1 ACCEPTED SOLUTION

Accepted Solutions

iMight404
Retired Support

Hey Zumodenaranja, welcome to the forums!

When you need to reset your pattern, you'll need to do the following:

 

To remove your unlock pattern using the Oculus mobile app:

 

  1. Open the Oculus app and tap Devices.
  2. Select your headset then swipe down to Headset Settings.
  3. Tap Unlock Pattern then tap Remove Unlock Pattern.
  4. Enter your PIN and tap Submit.


Alternatively, you can factory reset your headset which will remove the unlock pattern. There's all kinds of info you can find on this here if you need it. 

Take your destiny into your own hands. Sand cannot keep a shape by itself, but add water and it becomes malleable. Fate can be such, if you add the right element.

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12 REPLIES 12

iMight404
Retired Support

Hey Zumodenaranja, welcome to the forums!

When you need to reset your pattern, you'll need to do the following:

 

To remove your unlock pattern using the Oculus mobile app:

 

  1. Open the Oculus app and tap Devices.
  2. Select your headset then swipe down to Headset Settings.
  3. Tap Unlock Pattern then tap Remove Unlock Pattern.
  4. Enter your PIN and tap Submit.


Alternatively, you can factory reset your headset which will remove the unlock pattern. There's all kinds of info you can find on this here if you need it. 

Take your destiny into your own hands. Sand cannot keep a shape by itself, but add water and it becomes malleable. Fate can be such, if you add the right element.

Heavyset_
Honored Guest

having the same problem then when I go to the mobile app it says I need to put my pattern in to connect to my headset, I'm connected to it threw Bluetooth but it wont let me connect without putting the pattern in first, but yet I put my patter in that I know is right and it says "something went wrong, try again", no clue what to do

 

The app does not have a way to remove unlock pattern with a pin. This is bad advice. Following the steps it only says reset pattern, but you need the pattern. 

MBear04
Honored Guest

Is there a way to remove the unlock pattern without doing a factory reset?

Hey there, @MBear04! We noticed that you are reaching out because you are wanting to know if you are able to remove your unlock pattern without doing a factory reset. We get how important this information is to you and we'd love to answer any questions you may have! If you've forgotten your headset's unlock pattern, you'll need to factory reset your headset. However, if you are just needing to reset or remove your unlock pattern and you remember the current unlock pattern, you are able to do so without performing a factory reset. 

Just in case you do need to perform a factory reset:

  • Turn off your headset.
  • Hold the power and volume down (-) button on your headset down simultaneously until the boot screen loads on your headset.
  • Use the volume buttons on your headset to highlight Factory Reset and press the power button.
  • Use the volume buttons on your headset to highlight Yes and press the power button.

We hope this helps! Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

You have to be kidding!  We have tp start all over for a pattern?  Did you even warn how critical this was?!  This is garbage, what is so important to destroy all our work for a pattern?!  Outrageous, seriously, wtf

Meta. This sucks I have to go through a whole process that could DAMAGE it for a pattern? This is stupid please work on it?!?? 

i do this, but it only brings me to reset, or power off. no factory reset! this is really stupid.

Hi @apolloisvibing! Thanks for letting us know you don't see an option to factory reset. We certainly understand the concerns that arise when we're not finding what we should, and we're happy to help!

 

To start off, we want to confirm you are turning the headset completely off, as opposed to in a sleep state. Be sure to turn your Meta Quest headset off by holding down the power button for at least three seconds. Wait for the indicator light to turn off, and you will hear the power-down chime. 

 

After that chime, you should be able to hold the power and volume (-) buttons on your headset down simultaneously until the boot screen loads on your headset with the option to select Factory Reset

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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