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Forgotten unlock patters

Heavyset_
Honored Guest

i haven't played in a while and when I come back I try to put my pattern in to unlock my headset and it doesn't unlock, I try to go on the mobile app to unlock it there but it says to put the pattern in to connect to the headset even know it is connected via Bluetooth already, because of this I cant go down to the "headset settings" and turn the pattern off becuase I need my pattern to even connect to the headset, and for some reasons the desk top version of the app doesn't allow you to turn it off in there, no clue what to do next or how to even get into my headset at this point. please help.

1 REPLY 1

TheAntiSocializer
Retired Support

Hey @Heavyset_ If the app doesn't help remove that pattern. Your next best bet would be to factory reset with these steps:

 

  1. Turn off the headset.
  2. Hold the Power and Volume Down (-) buttons together until the boot menu pops up.
  3. Use the Volume Buttons to highlight Boot Device and press the Power Button.
  4. Use the Volume Buttons to highlight Yes and press the Power Button.

 

If you're worried about your in-game data, there is a Cloud backup for certain games:

 

  1. Go to Oculus.com on a computer.
  2. Click your profile picture in the top right.
    • If you don’t see your profile picture, you can either make the window larger, or click in the top right to sign in.
  3. Click Devices.
  4. From the left menu, click Cloud Backup.
  5. Use the search field to filter for any specific application, or scroll through the table to view which of your applications have Cloud Backup enabled.

 

Let me know how that works out for ya!

Sometimes it's okay to be a little Bing Chilling
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