07-20-2022 01:49 AM
i haven't played in a while and when I come back I try to put my pattern in to unlock my headset and it doesn't unlock, I try to go on the mobile app to unlock it there but it says to put the pattern in to connect to the headset even know it is connected via Bluetooth already, because of this I cant go down to the "headset settings" and turn the pattern off becuase I need my pattern to even connect to the headset, and for some reasons the desk top version of the app doesn't allow you to turn it off in there, no clue what to do next or how to even get into my headset at this point. please help.
07-20-2022 11:56 AM
Hey @Heavyset_ If the app doesn't help remove that pattern. Your next best bet would be to factory reset with these steps:
If you're worried about your in-game data, there is a Cloud backup for certain games:
Let me know how that works out for ya!
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