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Found a reason Quest 2 Airlink doesn't install

rlippmann
Honored Guest

Looking through the logs, the installation process is looking for difxapi.dll.

Unfortunately, it's deprecated and not present on Windows 11.

If you have another Windows 10 machine, you can probably copy it from there, but that's not really a fix.

I'd log a support ticket with Meta, but it's giving me a "Can't find serial #" when I try to log in.

If someone else would be so kind as to log this for me?

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