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Frame rate issue using link cable on both quest 1 and 2

vibiin
Honored Guest

Specs:

Core i9-10850K
32GB 3600MHz
3070Ti OC

Consistant errors I'm getting in the console
:

Frame dropped due to encoder error
6100
6102

 

I can start games but the frames are extremely low, averaging 10 fps. The issue has been going on for ~3 years and I've tried quite literally everything there is to think of, such as (but definitely not limited to):

Cabled Link and AirLink

Meta's official Link cable

Disabled background processes

Minimum graphics settings in the Oculus app

Different refresh rates

Xbox game bar is disabled on both

No video capture or system monitoring

Maximum Performance system plan

Windows settings being toggled on/off:

  • Hardware accelerated GPU scheduling 
  • Game mode on/off
  • Optimizations for Windowed Games on/off
  • Core isolation on/off 
  • Virtual Machine Platform on/off
  • Settings>System>Display>Graphics. Adding all Oculus processes to this list and setting to "High Performance"

Launching the OculusDebugTool and letting the console window run in the foreground

All of my settings in OculusDebugTool are at defaults

Link's communication test gives 3Gbps with the cable

If anyone can help that would be greatly appreciated

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey there, @vibiin. Thank you for reaching out and bringing your frame issues to our attention. We know that something like this can certainly take the wind out of your VR sails, and we would like to lend a hand to help out. We would like to provide some troubleshooting steps that we believe may be beneficial to you.

 

Please try the steps listed here:

 

To repair the Oculus PC app:

  1. Go to www.oculus.com/setup scroll down to Oculus Rift S and click Download software.
  2. Select Repair.
  3. Allow the repair process to run, download and install.
  4. Launch the Oculus PC app.
    • If Windows asks you if you’re sure you want to open this file, click Yes.
    • If Windows Defender prompts Windows protected your PC, click More info and then click Run anyway.
    • If your antivirus software restricts the file from opening, temporarily disable your AV and continue.
    • Please remember to re-enable your antivirus software once you've completed the repair.

Let us know how this goes and if you have any questions.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TomCgcmfc
Champion

Beside the advice from meta support I would also try taking your 3070ti gpu back to stock clocks, and maybe remove any OC software (bloatware as far as I'm concerned).  In the past I've found that this can cause a lot of instability with many games/sims.  Never had too much problem doing slight OC's with my cpu's though but these have always had very good cooling, generally water cooled.

Also, use the latest nvidia drivers (537.13 is working well for me) and use DDU in safe mode to properly uninstall the previous driver beforehand.  Google how to do this.  After that, go to the nvidia control panel global 3d settings and leave everything defaults except; top option prefer nvidia gpu if using a laptop, power = prefer max performance, and change quality filtering from default quality to high performance.

Anyway, maybe try all that, together with support's advice, and see how you go.  Good luck mate and cheers.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 5200 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro w/Air Link, Vive Pro

MetaQuestSupport
Community Manager
Community Manager

Hi again @vibiin! We wanted to check in with you and see if you're still having any troubles. If so, definitely let us know! We'd love to help get you back on track.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Apologies, I have been away all week so haven't had time to test any possible solutions, I'm going to try tomorrow though, thanks in advance.

 

Hey again @vibiin! Not a problem, we'll be here whenever you're ready. We hope those steps work for you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @vibiin, have you had a chance to try out those steps today? Let us know how it goes! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!