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Fraud charges

gaspart64
Honored Guest

Hello.

I just noticed 2 charges from Occulus, one for $100 and one of $25

These payments were made using my debit card from Costa Rica without my permission or knowledge.

My bank is investigating but I'm not sure they'll help me.

Is there a way for you to cancel those charges and return my money?
Thank you in advance.

1 REPLY 1

DwightMc25
Retired Support

Hey Gaspart64

Saw that the support team reached out to you regarding this, it sounds like your bank will need to help you further but feel free to reach for any other concerns. 

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