a month ago
Someone created a meta account in my fiances name and added an email address that is not hers but linked her Facebook account please help.
Please do not refer me to Facebook help page this is fraud on meta account.
They have stolen money from her by subscribing to the verified service.
I have the email address and the account name.
The meta account linked to that email shows up as one of the accounts when she goes to her account center on facebook.
We have already gotten her facebook password reset, and can login to her facebook now, but removal of the fraudulant meta account is not possible since it asks for an MFA login code that is being sent to the scammer.
The existing support ticket I have with Meta is being automatically responded by stating that this is not something that Meta support handles.
Are there truly no avenues to receive support from such a large company that is supposed to foster community?
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