01-22-2024 07:22 AM
I started getting a strange error when usuing oculus quest 2 on my PC via oculus link + steam vr. Games and apps start up without problems and I can use supported apps with an xbox controller. But the moment I try to use oculus motion controllers the game freezes.
01-24-2024 08:23 AM
Hey there @Ipivanov90! Thank you for contacting us! It seems like you're facing some difficulties with your Quest 2 controllers. Your VR experience wouldn't be enjoyable without them! Have you attempted to unpair and then pair your controllers with the headset? We have an informative article with troubleshooting steps that you might find helpful! Please inform us if this resolves the issue for you!
01-25-2024 08:46 AM
Hello again @Ipivanov90! We wanted to make sure that the article we sent you was helpful. If you have any questions, feel free to ask!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset